wava sends abandoned-cart reminders, cash-on-delivery confirmations and order updates on WhatsApp, automatically, from your own number. And its AI assistant answers your customers, day and night.
Works with the tools you already use
Shopify
Shopify Flow
Klaviyo
Gorgias
Zendesk
Re:amaze
Crisp
Google Analyticswava's AI reads your store, then answers your customers on WhatsApp in seconds. Sizes, delivery, order status, returns: at 3 a.m. as well as at 3 p.m.
Live demo for an example store. Tap a question or type your own.
Type your store's name, pick a product and a language. This is what your customers will see on WhatsApp.
Compose a message
Meta approves each message once before it goes live.
Up to three WhatsApp follow-ups per abandoned checkout, each with the product photo and an optional discount code.
Customers confirm or cancel cash-on-delivery orders in one tap, before you pay to ship them.
Sizes, delivery times, order status: the AI assistant replies from your store's own data, day and night.
From the abandoned checkout to the delivered parcel, wava sends the right WhatsApp message at the right time.
When a checkout is abandoned, wava follows up on WhatsApp with the product photo, the price and a one-tap link back to checkout.
Every cash-on-delivery order gets a WhatsApp message with Confirm and Cancel buttons. The answer lands on the order in Shopify, so you only ship what will be paid for.
Order confirmations and tracking links go out the moment they happen, on the app your customers open all day.
Shoppers leave their WhatsApp number on a sold-out product. The moment it's restocked, wava tells them, with a link straight to the product.
Add a WhatsApp chat button to your store in a few clicks. Shoppers tap it and land in a chat with you, in your own WhatsApp.
The AI assistant reads your products, policies and orders, then answers customers on WhatsApp in seconds. When a question needs you, it hands the chat over.
Announce a launch, a sale or a restock to customers who opted in, with an image, a button and their first name.
On Lite and Pro, wava connects to the WhatsApp Business number your customers already know. You keep chatting from your phone, and the automated messages go out from that same number.
No developer, no code. wava guides you through every step inside your Shopify admin.
Add wava from the Shopify App Store. Start on Free, or try Lite or Pro free for 7 days.
wavaBuilt for ShopifyInstallScan a QR code with your WhatsApp Business app. On Free, messages go out from wava's shared numbers, nothing to connect.
Pick a ready-made message or write your own. Meta reviews it, then you switch it on and it runs by itself.
Messages sent, carts recovered, revenue won back. Every automation on one screen, each with its own switch.
Every reply to every message lands in one inbox inside Shopify, ready for you or your team to answer.
Write your messages in any of 34 languages, from English to Hebrew and Arabic, and each customer gets theirs. wava itself speaks yours too: the app comes in 11 languages, Hebrew included.
Send a WhatsApp message from any Shopify Flow workflow, on any trigger you like.
Lite and ProWrite your own messages with images, buttons and the customer's name. Meta approves them, wava sends them.
Lite and ProKlaviyo, Gorgias, Zendesk, Re:amaze and Crisp. WhatsApp joins the stack you already run.
Follow every campaign from sent to delivered to read, and catch every reply in your inbox.
Every message is a Meta-approved template, sent through the official WhatsApp Business Platform. Add a one-tap Stop button to any message.
Built for Shopify
Meta Tech ProviderOne-tap Stop buttonShopify, Shopify Flow, Klaviyo, your helpdesk and Google Analytics. WhatsApp fits in, nothing to rebuild.
Shopify on all plans · Flow on Lite and ProCarts, orders, products and customers sync on their own. With Flow, any workflow can send a WhatsApp message.
ProBring your Klaviyo segments into WhatsApp campaigns.
ProGorgias, Zendesk, Re:amaze and Crisp. Answer WhatsApp conversations where your team already works.
ProEvery WhatsApp link is tagged automatically, so you see the visits and sales that came from WhatsApp.
Really useful for COD orders. The WhatsApp confirmation saves us from manually checking every order.
VerifiedWe mainly use it to confirm cash-on-delivery orders. It saves us a lot of work every day.Translated from Spanish
VerifiedSimple app and does what we need. Cart recovery and order notifications are working well so far.
VerifiedThe cart recovery feature is excellent, and we also use WhatsApp to confirm orders and update shipping status.Translated from Arabic
VerifiedThank you, Alex, for resolving the issue so quickly and efficiently. I really appreciate your prompt support and professionalism. Great customer service!
VerifiedVery handy for recovering abandoned carts. Setup is simple and the WhatsApp messages work well.Translated from French
VerifiedQuick setup and very good support. The COD order automation works really well for our store.Translated from Portuguese
VerifiedAn outstanding app, and the service and support are more than wonderful. I recommend it to everyone: it saves you hiring people to answer customers.Translated from Arabic
VerifiedA good app to automate WhatsApp. Order confirmations and cart reminders are very useful.Translated from Spanish
VerifiedWe use it for COD orders and customer notifications. Very useful for our Shopify store.Translated from French
VerifiedVery useful for recovering abandoned carts through WhatsApp. We've already recovered some sales.Translated from Portuguese
VerifiedFantastic service! Fantastic app!
VerifiedMove the sliders with your own store's numbers. Once wava is live, your dashboard shows the real result.
with your estimate
An estimate based only on the numbers you entered, not a promise. Message costs are not included.
Start free. Upgrade when you're ready to send from your own number. Billed by Shopify, cancel anytime.
Your own number, the AI assistant and every core automation.
Everything wava does: 5× more AI replies, every integration and advanced analytics.
Add a WhatsApp button and start automating.
Not on Free: messages go out from wava's shared numbers, so there is nothing to connect. On Lite and Pro, messages go out from your own number. You connect your WhatsApp Business app by scanning a QR code, and you keep using it on your phone as usual.
On Free, each message is billed at wava's rate for the customer's country, on your Shopify bill (for example $0.11 to the United States). See every country.
On Lite and Pro, wava charges no fee per message. Meta bills your card directly at its own rates.
Yes. Lite and Pro come with a 7-day free trial. Uninstall wava before the trial ends and you are not charged. Free has no monthly fee at all.
Through Shopify, like every app from the Shopify App Store: you approve the plan on Shopify's own page and it appears on your Shopify bill, in USD, every 30 days. On Free you also approve a monthly spending limit for messages.
Yes. On Lite and Pro, wava connects to your existing WhatsApp Business app number. Your chats, contacts and history stay in the app, and automated messages go out from the same number.
Every automated message is a template that Meta reviews and approves before it can be sent, and wava sends it through the official WhatsApp Business Platform as an Official Meta Tech Provider. You can add a one-tap Stop button to any message.
Yes. Lite and Pro add a WhatsApp action to Shopify Flow. Pro connects Klaviyo, Gorgias, Zendesk, Re:amaze and Crisp.
On Lite and Pro, the AI assistant answers your customers on WhatsApp, day and night. It answers from your store's products, policies and orders (sizes, delivery times, order status) and follows the guidelines you write. When a customer needs a person, it hands the conversation to your team's inbox.
Your messages can be written in 34 languages, including English, French, Spanish, German, Hebrew, Arabic, Hindi, Russian and Japanese, and on Lite and Pro each shopper receives their own language. The wava app itself is available in 11 languages: English, French, Spanish, German, Italian, Portuguese, Dutch, Turkish, Hebrew, Arabic and Chinese.
Yes. Change plan or uninstall whenever you like from your Shopify admin, and Shopify stops billing.
Install wava in a minute. Start free, or try Lite or Pro free for 7 days.
